Key Account Executive - Abbott Pharmaceutical (Hà Nội)

MINIMUM BACKGROUND/ EXPERIENCE REQUIRED

• Working experience in healthcare/wellness industry
• Planning, negotiation, and analytical skills
• Good interpersonal communication, ability to lead and drive, adaptability
• Communication
• Customer focus
• Time management
• Persuasiveness/ Sales-oriented ability
• Continuous improvement behavior

MINIMUM EDUCATION REQUIRED

• University degree of Medical/Pharmacy qualification

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ROLES & RESPONSIBILITIES
1. Summary:

• Contribute to a solid foundation for the product long-term growth - through increasing awareness among Health Care Professionals (HCPs) on the important roles of improving quality of life.
• To build the confidence level of HCPs on recommendation of designed products.
• Assure consistent demand growth and achievement of business goals & targets in assigned territories by identifying opportunities and gaining new business, while maintaining and growing existing business.
• Maximize the return on investment in key accounts by planning and implementing a strategic approach that aligns with business strategy in both short and long-term.
• Achieve profitable business relationships by building a partnership with key accounts.

2. Core Job Responsibilities:

Territory Management

• Develop customer database with detailed records of target accounts as hospitals, private centers...
• Evaluate, classify, and identify precise target customers that have greatest effect on use of company products
• Identifies key accounts, health care professionals, and business issues that have greatest effect on use of company products by meeting with existing and potential customers to identify their clinical needs, goals and constraints related to patient care.
• Establish & maintain close relationship with key accounts & develops relationships with decision makers to facilitate future sales.
• Monitor market trends and competitor activity in assigned territory.

Planning and organizing:

• Utilize customer database for preparing weekly & monthly working plan, daily detailing calls, resource allocation plan, or direct-to-consumer marketing activities.
• Business development

Build tender quarterly

• Ensure good execution of all Sales & Marketing programs in assigned territory. Strictly track and provide feedback on the programs to upper levels.
• Harmonize diversified activities (product presentation, consultation…) in various relating fields: hospital, health centers.
• Strengthens customer relationships by performing sales support activities (e.g. internal and external customer training, launches, and updates).

Others

• Well update of product knowledge, as well as health care scientific backgrounds.
• Ensure activities to comply with Company Business Code of Conduct and all local applicable laws within scope of function responsibility.
• Carry special work as assigned by Management.