Clinical Sales Specialist - (EP) Electrophysiology Division

QUALIFICATIONS: Describe the minimum education and experience, including knowledge, skills and abilities, required to successfully perform the job. List any certificates and/or registration required.
•    Minimum Diploma in Biomedical Science 
•    Preferably with a Bachelor’s Degree in Life Sciences, Biomedical, Pharmaceutical or related field
•    Preferably with related hospital working experience, familiar with workflow and processes in the hospital 
•    Candidates without related qualifications but with related working experience will be considered.
•    Some sales experience is preferred

Negotiation

JOB SUMMARY:

•    Responsible for the sales and marketing of EP Products by providing clinical consultation, teaching and support on the use of the products and its appropriate application in the clinical setting.
•    Provide consultation to customers on the complete Electrophysiology product line.
•    Provide accurate technical support and troubleshooting to develop business in the territory.

RESPONSIBILITIES:

•    Achieve sales targets for assigned accounts
•    Coordinate all necessary marketing, education, tenders, invoicing and logistics related matters for assigned accounts.
•    Provides formal in-service / education to Electro-Physiologists
•    Demonstrates a thorough understanding of product and technical knowledge; including cardiac mapping and ablation techniques.
•    Provide expert clinical consultation on the use of our system to the Electro-Physiologists and lab support staff.
•    Initiate, develop, expand and maintain excellent customer rapport and relationship.
•    Exhibit sound business sense and logic when utilizing assigned expense budget.
•    Participate in on-site procedure observation to ensure new product evaluation is successful, utilization is encouraged, customer and personal technical knowledge is enhanced, and customer rapport is developed.
•    Provide timely and comprehensive market information to management as requested.

OTHER FUNCTIONS AND RESPONSIBILITIES  

•    Handle and process customer complaints in timely manner and according to Abbott Medical Asia’s and Abbott Medical country’s policy and requirement
•    Execute the job responsibilities according to applicable standard operating procedures of Abbott Medical Asia and Abbott Medical country 
•    Ensure applicable standard operating procedures of Abbott Medical Asia and Abbott Medical country are executed