Patient Affairs Project Manager/Officer

Requirements:

• Bachelor of Pharmacist, Doctor or Public Health

• Experience at least Key Account Specialist or 2-year experience of Medical Rep/ Drug Introduction position at multinational pharmaceutical companies or Project / Program Site Coordinator for reputation healthcare organization is preferred.

• Good understanding of the pharmaceutical industry and business principles

• Good understanding of digital marketing, digital health, data analysis or related field, good knowledge of SEO and keyword research is a plus

• Good writing skills and proven medical copywriting experience.

• The ability to analyse data, extract salient information, and present it in a fresh way.

• Strong time-management, multi-tasking skills, influence communication, and high collaboration.

• Strong research and communication skills

• Project management, planning & follow up.

• Pro-active, responsibility, and integrity.

• Good communication in English is preferred.

• Travel to provinces (base on schedule) frequently is required.

Multinational pharmaceutical company headquartered in France with long-standing and reputable products. Competitive salary and benefits, clear career advancement path.

Unemployment and health insurance package for employees and their families.

18 days of annual leave and other special company holidays (Birthday/ Christmas/ December 31st,...)

Comprehensive training on professional skills, products, and other job-related skills.

Annual National Sales Conference abroad, Cycle Meeting, Year-end party, football and badminton clubs, and other exciting internal programs

The Patient Affairs (PA) is a part of the Medical and Patient Affairs Department which was established to do meaningful / innovative activities FOR & WITH patients.

MAIN RESPONSIBILITIES

• Managing PA’s projects in the hospital channel

Ngay Dau Tien Corners at hospital channel & Elfie app on field

Be the main person in charge of the Patient Affairs team to manage the NDT Corner models, build relationship with hospitals, SOHs, CDCs and BOD of Health Center to implement NDT Project

Making plan for material allocation to each NDT Corner, coordinating with Field Force (FF) team & Therapeutic Education Team (TET) to follow up and add in NDT materials at corners; propose corner visit plan to support better quality of NDT Corner

Ensuring the quality of corners (number of coached patients) by visit corner frequently and join monthly meetings with FF team or TET each region (if required)

Observe and coordinate with nurses to provide appropriate consultation for patients

Instruct and ensure SOPs are implemented at every corner

• Managing the Health Consulting Program

Coordinate the Nurse Training program / Health Consulting Program for healthcare professional

• Build communicating tools, processes about NDT & patient solution package for internal & external stakeholders

• In collaboration with TET and FF team to deliver all Elfie KPIs including Elfie download, Elfie promotion to HCPs, Elfie training, Elfie digital center, etc.

• Support Patient Affairs team in NDT & Elfie dashboard, data or reports to internals and externals

• Other tasks are assigned by Patient Affairs Manager