Senior Key Account Manager support for Pfizer Biosimilar Product (HN- HCM)

- Degree in Pharmaceuticals or Medical related.

- Experience in Key Account Management (KAM), preferred candidates with oncology product experience.

- At least 5 years of experience in a similar role in multinational pharmaceutical companies.

- The ability to work effectively under pressure

- Excellent oral and written communication skills both in English and Vietnamese.

- Highly competitive salary.

- Full social insurance and health insurance coverage for you and your family.

- Excellent benefits and growth opportunities.

Role Description:

This is a full-time on-site role for a Senior Key Account Manager for Pfizer product (Biosimilars) at Phytopharma. The Senior Key Account Manager will be responsible for building strong relationships with Key Opinion Leaders (KOLs) in hospitals, developing business plans, providing excellent customer service, and utilizing analytical skills to drive sales and growth.

Key Account Management responsibilities are segmented into three key areas of focus: Key Account engagement, Account management, Leadership.

Key Account Engagement:

• Leads, coordinates and manages the long term, consultative, senior executive customer relationship to become the customer’s trusted business advisor. Extends the relationship beyond procurement and contracting into other lines of business.

• Demonstrates expertise in relationship skills, creatively delivers innovation and thought leadership, and represents the full spectrum of company value.

• Responsible for overall service excellence within the account and is the customer advocate internally at company.

Account Management:

• Maximises opportunity across the company portfolio, monitors progress with key accounts and evolves Key Account Plans as appropriate.

• Analyses and understands the local environment, key account business, and aligned company priorities to create Key Account Plans, and utilises insights to create and execute value propositions of mutual benefit.

Leadership:

• Applies a mastery of business acumen, including understanding of the account business, industry, economic trends, issues and competition. Shares insights gained with cross functional colleagues.

• Develops and Leads the Key Account Plan and coordinates the cross functional team, demonstrating highest level of teamwork and professionalism.

• Leads the development, negotiation, and implementation within accounts

ORGANIZATIONAL RELATIONSHIPS

• Strategic and Key accounts (E) (such as state tender bodies, public & private hospitals/groups, wholesalers, medical wholesalers, reconstitutors)

• Procurement Managers (E)

• Marketing teams (I)

• Medical (I)

• Patient access (I)

• Government & external relations / public affairs (I)

• Clinical & regulatory (I)

• Pricing and contract team (I)

• XBU customer facing teams (I)

• Trade Operations (I)

• SME’s (I)

• Non-clinical hospital departments such as financial and environmental services (E)

RESOURCES MANAGED

Financial Accountability

Indicate the Average Budget or Revenue accountability, as applicable.

To be defined

Supervision

Indicate the typical number of Colleagues managed; include direct & indirect reports and matrix responsibility. Note if direct reports are people managers or individual contributors. Indicate additional resources (i.e. contingent workers) managed, as applicable.