OTC Team Leader HCM/Ha Noi

Job Requirement

• Bachelor’s degree.
• Scientific background or affinity for scientific information.
• Understanding and experience of managing Trade Marketing, Customer Engagement, Account Management and Field operations

• Demonstrated leadership, communication, presentation and negotiation skills.
• Comprehensive understanding of the Vietnam Healthcare environment.
• Strong analytical and business acumen.
• Demonstrated customer relationship management skills.
• Ability to manage multiple priorities.
• Having presentation skill (In store presentation).

Benefit: 

- The competitive salary

- Monthly Incentive; Quarterly Bonus, Ad-hoc bonus, and Year-end bonus

- 15-18 days annual leaves

- Participate in specialized training courses to develop your competence

- Team building/kick of trips paid by the Company twice a year. 

- You and one of your dependent are insured premium healthcare insurance 

Job Description

• Develop new customers and build complete customers plan to drive the business in Marketplace platform.
• Understand customer needs and market insights to formulate joint business plan with key customers
• Negotiate promotions, on-site exposure, ... and communicate properly to ensure implementation on time.
• Run the CRM campaign with pharmacy chains, key account tracking to develop the loyalty/usage.
• Prepare regular reports of progress and forecasts for specific customers.
• Run activities: In-store training, group presentation, …
• Analyze business and review constantly current business practices and performance with key customers and with MKT to optimize future planning and execution. Ensure high level of customer satisfaction through appropriate allocation of territories and monitoring staffs activity reports and strategic contact with key customers.
• Develop, motivate and challenge team members to achieve performance.
• Identify training needs for the small team. Provide coaching/training to team.
• Actively manage performance within the team. Identify/retain key talents.
• Develop and maintain customer contacts with opinion team leaders and identify opportunities and changing trends in field management.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating performance that will turn into long-lasting relationships.