Key Account Manager (Hồ Chí Minh)

Role Requirements:

• Bachelor’s degree in Pharmacy or a related field.
• Excellent verbal and written communication skills in English and Vietnamese, with strong negotiation abilities.
• At least 3 years of solid sales experience in the pharmaceutical industry, preferably as a Key Account Manager, Sales Manager, or in a similar role.
• Experience with oncology products is strongly required.
• Proven ability to develop and execute plans that deliver results, build strong rapport with key decision‑makers, and influence purchasing decisions.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!  

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

-          Annual leave: 18 days & 1 day of Company leave on Christmas day (25/12)

-          Healthcare scheme: associate & 2 dependents (spouse, children, parents, or parents-in-law)

-          Hybrid working policy

-          Social insurance policy: follow the regulations

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!

As the Key Account Manager, you will be responsible for achieving or exceeding key account goals for assigned products within the allocated geography through the achievement of related quantitative and qualitative key performance indicators (KPIs) and ensuring compliance with company and industry standards.

Your responsibilities include, but not limited to:

• Drive business growth in the assigned territory by engaging key accounts, developing and executing account plans, ensuring tender listing and product availability, and identifying new growth opportunities.
• Provide regular reports on key account activities and bidding tender, performance, including status updates, insights, and recommendations.
• Assist KAM Lead for Market access tasks & coach for Key Account Executives to develop excellent account engagement skills aligned to KPI KAM and KAM model by utilizing hybrid coaching, including planning, creating, conducting, and completing coaching sessions
• Utilize CRM system Scout and standard reports to maintain a correct and complete customer database, ensure high quality inputs, and maximize account engagement.
• Adhere to all local regulations, industry standards, and company Code of Conduct, including interactions with healthcare professionals, compliance, and Pharmacovigilance.
• Perform other tasks assigned by the Line manager / handle other assignments as requested within given timeline.