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CARL ZEISS VIỆT NAM - Tuyển Account Manager, Refractive surgery (REF)


24.000.000 vnđ trở lên ( > 1200$)

Kinh nghiệm: At least 4 to 5 years experience

Yêu cầu bằng cấp: Bachelor’s Degree in Business, Medical, Physics, Engineering or equivalent

Số lượng cần tuyển: Không giới hạn

Ngành nghề: Marketing, Kinh Doanh

Địa điểm làm việc: Miền Bắc

Chức vụ: Quản lý

Hình thức làm việc: Mọi hình thức

Yêu cầu giới tính: Không phân biệt giới tính

Yêu cầu


  • Bachelor’s Degree in Business, Medical, Physics, Engineering or equivalent


  • c in the Ophthalmology or medical devices industry
  • Experienced in channel management, account management in Medical Devices or Pharmaceutical industry is preferred

Other skills

  • Excellent communication and negotiation skills
  • Strong interpersonal and excellent communication skills
  • Possess good spoken and written English skills

Chi tiết


Description & Principal Purpose

  • Building on a market leader position in eye care, you develop and grow both private and public accounts in the medical device business.
  • Responsible for all daily sales and promotional marketing activities for REF products in South region in Vietnam
  • Customer engagement, building and maintaining KOLs
  • Expanding market share, executing sales strategy and managing a portfolio of accounts to achieve long-term success
  • To serve and support our customers with all their needs pertaining to our products
  • Closely monitoring sales out, forecast, sales budget with a clear market visibility.
  • Monitoring tender activities and preparation for tender bidding
  • Coordinate after sales activities with service, application and PDC function to ensure overall customer’s satisfaction
  • To feedback important and strategic market information to the Company

To liaise and support the sub-dealers within it’s assigned territory

Main tasks

  1. Sales responsibility:
  • To assume direct sales responsibility for the assigned territory for the assigned range of products
  • Manage & implement of sales & marketing activity to achieve sales objectives
  • Manage key account, Build KOL’s for ODx business in the region
  • Generate quality leads to expand our customer base
  • Provide weekly and monthly sales action plan to line manager, reflecting the activities required in each account to achieve sales objectives and maximize and to maximize potential within the territory
  • To be involved in planning and execution of marketing and promotional activities such as exhibitions, workshops, seminars etc.
  1. Territory management:
  • Develop and implement an effective territory sales and coverage plan to achieve penetration, conversion, and upgrade objective
  • Conduct SWOT analysis for the territory responsible
  • In-depth understanding of customer needs to identify sales opportunities
  • To be fully responsible for the preparation of bids for major tenders / projects in your territory
  • Creatively plan for expansion of challenging territories and conversion of difficult accounts
  • Weekly plan of calls / activity required to achieve sales objectives
  1. Customer relationship management:
  • Constantly updating the customer database of assigned territory
  • Develop and maintain strong relationships with all levels of customer's management team, including senior executives, to achieve high levels of customer satisfaction
  • Develop and implement strategies and plans to increase customer satisfaction, confidence and loyalty
  1. Application, customer service and product training:
  • Effective support customer with product demonstration / wetlab hands-on
  • Co-ordinate and deliver customer training sessions
  • Support for training activities for customer in Zeiss training center and / or at customer site
  • Advise company on customer's education resource needs
  1. Market information management:
  • Submit territory reports and all required information requested by management by due date
  • Report to include qualitative and quantitative information on customer feedback, competitor activity, market potential, trend, and relevant market issues to support business development
  • To maintain the confidentiality of all Sales, Marketing, Product and / or any information pertaining to Company that is in one’s possession and knowledge
  1. Product and market knowledge:
  • Expert knowledge of product's features, benefits, product application anatomy, phaco procedure through training program, practical experience and learning from key end-users
  • Knowledge and understanding of competitor offerings
  1. Teamwork:
  • Build and maintain constructive and co-operative relationships with team and other cross functional teams
  • Active participation in team related activities and meetings
  • Support for colleagues to achieve company's goals
  • Sharing relevant customer/product/industry information with colleagues and identify sales opportunities which contribute to the success of others
  • As required, coach and mentor less experienced member
  1. Self development:
  • Identify specific actions to improve job performance in specific areas
  • Effectively apply new learning on the job
  1. Other responsibilities:
  • Agree expense budget/guidelines with immediate Manager. Seek prior approval for budget variations
  • Effective maintenance and utilization of company asset: PC, mobile phone and other company assets

To perform diligently any other task and function that may be assigned from time to time by the management

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